Privacy Policy

Privacy Policy for Manesha Astro Acharya

Introduction

Welcome to Manesha Astro Acharya. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [maneshaastroacharya.com], use our services, or enroll in our courses. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that identifies you or relates to you as an individual. This includes:

  • Personal Identifiers: Name, email address, phone number, physical address.
  • Birth Details: Date of birth, time of birth, place of birth (essential for astrological readings).
  • Payment Information: Credit/debit card details, UPI IDs, bank account details (processed securely via third-party payment gateways, we do not store full card details).
  • Communication Data: Information you provide when contacting us via email, phone, or contact forms.
  • Usage Data: Information about how you access and use the website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
  • Course Progress Data: If you enroll in our courses, we may collect data on your progress, completed lessons, and quiz results.

3. How We Collect Your Information

We collect information through various methods:

  • Directly from You: When you fill out forms (e.g., booking a consultation, course enrollment, contact form), make a purchase, or communicate with us directly.
  • Automated Technologies: Through cookies, server logs, and other similar technologies as you interact with our website.
  • From Third Parties: Our payment gateway providers may share limited transaction details with us (e.g., confirmation of payment).

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: To conduct astrological readings (using birth details), provide numerology reports, offer Vastu consultations, and deliver divination services.
  • To Process Transactions: To process your payments for services and courses.
  • To Deliver Courses: To manage your course enrollment, track progress, and provide access to learning materials.
  • To Communicate with You: To send booking confirmations, course updates, service-related messages, and respond to your inquiries.
  • For Personalization: To tailor our services and content to your preferences.
  • For Website Improvement: To analyze website usage, troubleshoot technical issues, and enhance user experience.
  • For Marketing and Promotions: To send you newsletters, promotional offers, and information about new services or courses that may be of interest to you (with your consent, where required).
  • For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

5. How We Share Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., payment processors, web hosting providers, email marketing services). These parties are obligated to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption protocols (SSL) for data transmission. While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
  • Right to Restriction of Processing: Request that we restrict the processing of your data under certain conditions.
  • Right to Data Portability: Request transfer of your data to another organization or directly to you, under certain conditions.
  • Right to Object: Object to the processing of your personal data under certain conditions.
  • Right to Withdraw Consent: Withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

10. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.